Privacy Policy
Last updated July 2026
FDBK exists so people can hear honest feedback from the people who know them. That only works if everyone involved can trust how their words and their data are handled. So this page explains, in plain language, what we collect, why we collect it, and what happens to it.
What we collect, and why
- Your account. Your email address and a display name, either from you directly or from Google or Apple if you sign in that way. We use these to run your account and send you the emails described below.
- Your forms. The name you show to respondents, your questions, and any intro message you write.
- Feedback responses. When someone answers a feedback form, we store their written answers. They exist for one purpose: to be combined with other responses and synthesized into a report. The person who created the form cannot read individual responses through any part of the product, ever. They only ever see the synthesized report.
- Relationship context. Respondents can optionally say how they know the person. The exact words are never shown to anyone and never used in the report. Only the broad categorization (friend, family, coworker, partner, or other) is considered by our finely-tuned AI to inform the synthesis.
- Payments. Payments are processed by Stripe. We keep a record of what was purchased and when; your card details never touch our servers.
- Reminder emails. If you ask us to remind you about creating your own form, we store the email address you give us for that purpose.
- Email history. We log the emails we send you so we never send the same one twice.
The feedback page is different
The page where people answer feedback forms runs with no analytics, no cookies, and no fingerprinting, and our application does not log the IP addresses of people submitting feedback. Nothing about a respondent's visit is tied to their identity.
How anonymity is maintained
Responses are combined with others and synthesized by our specially-trained AI model, so no individual response is shown to the person who asked. On top of that, the product is built so that:
- Form creators can never see individual responses, response counts, or which link was used. Not in the app, not in emails, not in the report.
- Reports use aggregate language and are reviewed in a two-step process for identifying details, distinctive phrasing, attribution, or anything that could point back at one person before they are published.
- Feedback links are one-time use, and fully anonymous, so a link can't be tied back to more than one submission.
How long we keep things
- Responses on unpaid forms: kept for 3 months. If a report isn't purchased in that time, the responses are permanently deleted and the form is archived.
- Purchased reports and their responses: kept until you delete them or delete your account.
- Reminder email addresses: kept for 6 months, then deleted unless you've created an account.
- Feedback links: expire 30 days after they are created; unused expired links are removed 30 days after that.
Your rights
From your Settings page you can download a copy of your data or delete your account. Deletion is immediate and permanent: your profile, forms, responses, and reports are removed. You can also unsubscribe from optional emails with one click in any of them. Account and report emails are the only ones that always send.
Who else touches your data
FDBK runs on a small set of infrastructure providers. Each processes only what it needs to do its job. We don't sell your data, and we don't share it with anyone for advertising.
Contact
Questions about any of this? Email us at admin@getfdbk.app.